How safe is my online purchase?
Our online store is completely secure and uses industry-standard secure sockets layer (SSL) technology to encrypt all your personal information including your name, address and other critically-sensitive data such as your credit or debit card details.
How will I know if my order has been received?
A confirmation email will be sent once an order has been received and again once your product is on its way to you.
When should I expect to receive my order?
Payment will be taken upon order placement and you will receive the product within 10 working days.
How much is postage and packaging?
The cost of UK Standard Delivery is free. If you require another service please contact and we can organise this for you.
Your product will be shipped within 3 working days and on dispatch will be delivered within 3-5 working days.
We are unable to deliver on Bank Holidays, so please allow an extra working day for orders sent during all UK Bank Holidays.
We do not currently deliver outside the United Kingdom so apologies for any inconvenience.
Can I return my order?
We can only accept items returned to us within 30 days from the date your order was despatched. All items must be returned to us before a refund or replacement is issued. Items must be returned to us in an unworn condition, deemed fit for resale. Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may damage the finish on the product as we will not be able to arrange an exchange or refund for any item returned to us with any form of damage. Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non refundable unless the item purchased is faulty or incorrect.
Earrings: Please note that earrings are non returnable due to health and safety reasons. This does not affect your right to return faulty products or your statutory rights.
If there are any questions that have not been answered, please contact us here >>